All Systems Operational

About This Site

Welcome to Sendle's status page – home to real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be placed here.
You can also see the current delivery disruptions over here: https://try.sendle.com/en-au/delivery-disruptions

Australia - Quoting & Ordering ? Operational
90 days ago
99.96 % uptime
Today
Canada - Quoting & Ordering ? Operational
90 days ago
99.94 % uptime
Today
United States - Quoting & Ordering ? Operational
90 days ago
99.96 % uptime
Today
Tracking Pages ? Operational
90 days ago
99.96 % uptime
Today
Website ? Operational
90 days ago
99.96 % uptime
Today
Dashboard Integrations ? Operational
90 days ago
99.96 % uptime
Today
Billing & Payments ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
99.94 % uptime
Today
Support & Help Centre ? Operational
90 days ago
100.0 % uptime
Today
Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024
Resolved - This incident has been resolved.
Mar 14, 10:16 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 14, 08:59 AEDT
Update - Canada to USA cross-border ordering is currently unavailable. We are working to restore service as soon as possible.
Mar 14, 08:28 AEDT
Investigating - We are investigating elevated error rates impacting Canada to USA cross-border orders.
Mar 14, 07:27 AEDT
Mar 13, 2024

No incidents reported.

Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024

No incidents reported.

Mar 6, 2024

No incidents reported.

Mar 5, 2024
Resolved - Our upstream provider has resolved the issue and tracking events will be processed as expected.
Mar 5, 08:33 AEDT
Identified - We are aware of tracking delays for USA domestic and export orders . This is related to an outage one of our upstream providers is experiencing.

This may cause inaccuracies on our public tracking pages and tracking API while our system waits to retrieve up-to-date data.

Mar 5, 07:37 AEDT
Investigating - We are aware of tracking delays for USA domestic and export orders . This is related to an outage one of our upstream providers is experiencing.

This may cause inaccuracies on our public tracking pages and tracking API while our system waits to retrieve up-to-date data.

Mar 5, 07:37 AEDT