Elevated error rates for USA orders

Incident Report for Sendle

Resolved

This incident has been resolved.
Posted May 31, 2024 - 12:03 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 31, 2024 - 11:48 AEST

Investigating

We're experiencing elevated error rates for USA orders. This is related to an issue one of our upstream providers is experiencing.

Our engineers are investigating solutions to mitigate the impact on our side, and monitoring the upstream issue.
Posted May 31, 2024 - 10:39 AEST
This incident affected: United States - Quoting & Ordering.